Matt Dillon

Product Designer

Product Manger

Product Leader

About

I’m a product leader and designer with extensive experience managing teams and delivering successful outcomes.
I deeply understand how customer engagement, user interaction and great customer experiences are central to successful products and services.

Having worked in high-value corporates and startups alike, I'm passionate about driving businesses towards success.

With expertise in client engagement, customer experience and technology, I am frequently relied upon to navigate across these areas. Backed by years of experience, I have a strong understanding and a history of building engaging digital products on cloud-based platforms.

I have a proven track record of effective communication and the ability to simplify complex issues. I possess excellent organisational skills and can effectively coordinate multiple work streams, prioritise tasks, and allocate resources for complex work programs.

A genuine collaborator, I support team members and stakeholders with a clear vision and effective practices to create the right experiences and product features for positive outcomes.

Skills

Product Design

  • UX/UI Design and Development
  • User-Centered Design – Engagement, Research and Testing
  • Design Language System Development and Implementation
  • Product Design Strategies and Tangible Plans

People Leadership

  • Direct and Indirect Management
  • Coaching and Mentoring
  • Enhancing Team Capability, Performance and Efficiency

Expert Collaboration

  • Relationship Communication and Management
  • Stakeholder Engagement
  • Leveraging Team Skills

Creating and Delivering Outstanding User Experiences

  • Combining skillsets to meet needs and exceed expectations

Experience

Tally Group

Product and Experience Design Lead

2022–2023

Trade Me

Senior Product Manager

2020–2022

Flux Federation

Senior Product Manager, Customer Engagement

2019–2020

BucketLabs

Head of Design

2018–2019

NEC Smart Cities

Head of Design / Head of Delivery

2017–2018

Powershop

Product Design Lead

2009–2017

Get in touch

With expertise in user engagement, product development, strategy, and technical collaboration, I can help you achieve successful product outcomes.

I live in Wellington, New Zealand. I'm available for remote work and will relocate for the right role.

If you want to discuss a role or project, email me at matt.dillon@me.com.